That’s not to say Gen Z doesn’t have its issues in the workplace.
There are real knowledge gaps for Gen Z regarding day-to-day interactions like workplace jargon and getting tasks done in a professional environment.
“I think that folks are very frustrated with Gen Z but are also forgetting that it is your responsibility to upskill and train them, because they’re your employees,” Ervin told me.
Some major companies have started training programs to bridge these disconnects for younger workers. They’re teaching soft skills like appropriate work attire or how to make small talk in an elevator.
Rebecca Fagan, a senior audit associate at KPMG, found the trainings at her firm useful. For instance, there was a focus on how to write professional emails, showing examples of good and bad ones.
“I was like, ‘Oh, I thought I knew how to write a good email.’ But I definitely learned tips from that,” Fagan told Tim. “Things that I thought might have been self-explanatory, but they really weren’t until I really sat and thought about it.”
This type of intergenerational collaboration is important for progress in the workplace and producing good work, which means communication and collaboration are key.
“It’s important to not isolate generations in workplaces,” Parvez told me. “Intergenerational movement building is really important for disruption. And there’s different ways to appeal to different generations in those workplaces to make that happen.”