| Daron Acemoglu: A lot of what we’ve heard about AI’s transformative effect on the economy is hype, but it’s true that we’re at an inflection point, with generative AI specifically—artificial intelligence programmed to produce text, images, and other media.
Before 2017 or so, production processes in the U.S. economy used almost no artificial intelligence at all. Then AI started to take off in very narrow sectors and occupations—mostly for fairly straightforward tasks in white-collar jobs, some in manufacturing.
At that point, the use of AI was heading primarily toward automation—meaning, companies or factories that had tasks they could automate were starting to use emerging AI technologies to do that. Which had the effect of slowing the hiring of new employees who’d otherwise do the jobs they were automating. But the effect was limited. I worked with researchers from the U.S. Census Bureau and found that in 2018, less than 2 percent of American companies were using AI in any way. In 2019, anyone who told you that AI was transforming the economy was exaggerating.
At the same time, some AI-like technologies, including machine learning, were becoming central in certain sectors and for well-known tech companies like Facebook and Google. For example, everything you did on Google was subject to algorithms that fall broadly within the AI domain. Facebook relies on AI for its recommendation algorithms and content moderation.
Bluhm: What’s changing?
Acemoglu: There’s a lot of uncertainty about the capabilities of generative AI eventually, but there’s a lot of investment in it now—and there’s no doubt that investment will grow.
Two areas seem to dominate the use of generative AI now: The first is search-style tasks, like those incorporating ChatGPT. The business model there is monetization through digital ads—so you can see that fundamentally as a continuation of the model developed by Google and Facebook, though Microsoft might become a bigger player in applying AI to this model.
The second is in white-collar jobs. These applications are a bit more varied, though, as before, they’re mainly to automate tasks—as with the U.S. digital-media company BuzzFeed, which uses artificial intelligence to generate targeted content for consumers at scale. Some customer-service companies are trying to be more creative with generative AI.
Still, hype might be AI’s worst enemy. There are claims that AI can do things that just aren’t feasible—or in some cases, advisable. One example is in the education sector: There’s tremendous potential to use AI productively there, but OpenAI unleashed ChatGPT in an uncontrolled, unregulated way into the hands of millions of students, and the education system wasn’t ready. |