| A Space Invaders arcade game. Brightly colored paint cans. A cute squishy toy. Each slowly succumbs to a hydraulic press. What’s left is a new iPad.
Apple’s ad, titled “Crush,” was meant to show how the new tablet can be a creative tool. Instead it debuted to derision. The company responded by pulling the ad from TV and apologizing, saying it “missed the mark.”
The damage to Apple’s business is likely to be minimal. First quarter iPad sales came in at $7 billion. In comparison, iPhone sales were almost 10x that. Apple is a $2.8 trillion giant.
The reputational damage is to be seen. Thanks to the almost instantaneous backlash, the ad didn’t air widely. If the ad has changed your perceptions of Apple, let me know at mturner@insider.com.
But the ad, and the reaction to it, highlights our changed relationship with our devices.
Apple’s iconic 1984 Super Bowl ad was about the promise of technology, of breaking free from drudgery, of revolution.
Forty years on, creatives are concerned that AI will coopt their work or replace them entirely. Vinyl sales are booming. Teenagers are choosing dumb phones. Digital cameras are back. We’re tracking and limiting screen time for our kids.
It shouldn’t come as a surprise then that an ad portraying a powerful machine crushing much-loved tools of human creativity hit a nerve.
Apple’s mistake should serve as a lesson to every tech company. |