Economics/Class Relations

Liz Shuler Wants AI to Reinvigorate the Labor Movement

Liz Shuler was standing inside a university lab one day a few years ago when she saw the future of everything — in a cutting board.

At the time Shuler was secretary-treasurer of the AFL-CIO, one of America’s most storied labor organizations, and she’d come to Pittsburgh’s Carnegie Mellon University with a delegation that included members of Unite Here, the union representing hundreds of thousands of workers in the hospitality industry. Their mission: to get a glimpse at how technology might impact the workplace in the years ahead. It didn’t take long before that impact became clear, at least in the kitchen. One of the professors at CMU, a school known for its prowess in technology and design, was demonstrating a cutting-edge cutting board that was able to measure how fast someone sliced vegetables, as well as the quality of their motion.

“It was easy to see we were basically one step away from having the technology cut the vegetables,” Shuler remembers. “That was kind of a wake-up call where we thought — this isn’t just about industrial kitchens. It’s about every setting you can imagine.”

Fast forward a few years, and the world has evolved. Shuler is now the president of the AFL-CIO, having moved into the top spot in the summer of 2021, following the death of the organization’s longtime leader, Richard Trumka. Thanks to artificial intelligence, anxiety about technology’s impact on job security has only increased — not only among kitchen workers, but also white-collar professionals who long saw themselves as immune from disruption: writers, lawyers, health care professionals, marketers, financial analysts.

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