| But perhaps there’s solace on the job front!
JPMorgan and Citi both reported headcounts were up 7% and 1%, respectively. So there’s that.
But here, too, there’s more to the story, writes Emmalyse Brownstein. Many of those new hires were on the tech side of things, which raises questions about the type of work they might ultimately automate away.
Citi CFO Mark Mason acknowledged the bank’s investment in tech would help it reduce head count as part of the firm’s massive reorg.
JPMorgan, meanwhile, seems keen to become a key figure in the AI arms race. Dimon pointed to the bank’s proprietary data as a differentiator. He also highlighted JPMorgan’s firmwide chief data and analytics officer, Teresa Heitsenrether.
Dimon has previously acknowledged that AI will make some roles obsolete. Despite this, he believes it will improve the quality of life for the next generation of workers.
The job outlooks for the rest of the Street look no better. Reports of cuts at Goldman Sachs and Barclays have already surfaced. And Credit Suisse notified the New York Department of Labor about a reduction at its US headquarters.
Even bank CEOs feel a shift in vibe due to the macro dynamics.
On Citi’s earnings call, CEO Jane Fraser said she noticed a change in attitude from clients during a busy month of meetings.
“I’m struck how consistently CEOs are less optimistic about 2024 than a few months ago,” Fraser said. |