just because a user interacts with a company at one point in time does not mean that the user ‘solicits’ each and every email sent by the entity. Most individuals who use email are likely familiar with having engaged with an entity one time (such as by purchasing a particular product) only to have that entity send numerous other emails, many or all of which are no longer relevant or wanted. While a user may be generally able to opt out of those emails, an email provider such as Google may reasonably segregate those sorts of mass mailings (even though they were originally requested by the user in the legal sense) in order to ensure that ‘wanted electronic mail messages’ will not be ‘lost, overlooked, or discarded amidst the larger volume of unwanted messages.’
It is clear from the Complaint that the RNC sends out a significant number of emails to individuals on its list. While it may be that some, perhaps many, users specifically wanted each and every one of those emails, Google could reasonably consider these mass mailings to be objectionable, just as it can for other email senders … Application of section 230 in this case, then, turns on whether the RNC has sufficiently pled that Google did not act in “good faith” when filtering the RNC’s emails. While it is a relatively close case, the Court concludes Plaintiff has not sufficiently pled facts to establish that Google has acted without good faith. …
In this case, the RNC’s allegation that Google acted in ‘bad faith’ does not rise above the speculative level. …
In short, the only fact alleged by the RNC to support its conclusory allegation that ‘Google’s interception and diversion of the RNC’s emails, and the harm it is causing to the RNC, is intentional, deliberate, and in bad faith,’ is the North Carolina State University study that expressly states there is no reason to believe Google was acting in bad faith, and the remainder of the allegations in the Complaint are inconsistent with such a conclusion. In light of the multiple reasonable explanations for why the RNC’s emails were filtered as set forth in the Complaint, the Court does not find the RNC’s allegation that Google was knowingly and purposefully harming the RNC because of political animus to be a ‘reasonable inference.’ |